Shipping & order support

Shipping within the United States

Shipping is $9 per order, including orders with multiple products. Applicable taxes are calculated at checkout. We currently ship within the United States.

Products ship directly from our supplier. Lee coordinates fulfillment and can help with questions about your order. Tracking information is shared once available from the supplier.

If you need an item by a particular date, please contact Lee before ordering so availability and timing can be checked.

Returns & cancellations

Please contact Lee before returning a product or requesting a cancellation. Include your order number and the item involved. Cancellation may depend on whether the supplier has already dispatched your order.

For a damaged, incorrect or missing item, contact Lee so we can help resolve it with the supplier. Please keep the packaging while the issue is reviewed.

Contact Lee

Email support@jadepathstudio.com with your order number. Please do not include payment card details.